Privacy Policy

We collect personal information that is reasonably necessary to provide our services, communicate with you, and comply with our legal obligations. Depending on how you interact with us, this may include:

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• Contact Information: Your name, email address, phone number, and postal address.

• Booking & Enquiry Details: Information provided when you book a tour or make an enquiry, such as travel preferences, emergency contact details, dietary requirements, or mobility needs.

• Payment Information: Payment details processed securely through our third-party payment providers (we do not store your full credit card details).

• Technical & Analytics Data: IP address, browser type, device information, and site interaction data collected automatically via cookies.

We take your privacy seriously and handle all personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We do not sell your personal information to third parties.

2. How we collect personal information
 

We collect personal information directly from you when you interact with us. This includes when you:

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• Fill out an enquiry form or contact us through our website

• Book a tour or purchase a service with us

• Subscribe to our newsletter or promotional updates

• Communicate with us via email, phone, or direct message

We may also collect information automatically when you visit our website, such as your IP address, browser type, and browsing behavior through cookies and standard web analytics tools.